Non-Gamban Casinos in the UK: What It Means

A site remaining reachable through a device is not proof of licensing, legality or consumer protection.

Updated October 2026

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What “Not on Gamban” Means in the UK

“Not on Gamban” is a description of access, not a category of casino. It means that Gamban does not block a particular gambling website or app on the device where the software is installed. The phrase does not establish that the operator is licensed, that the gambling is lawful for the British market, or that the site has any particular standard of consumer protection.

That distinction matters because a technical barrier and a legal self-exclusion scheme do different jobs. Gamban is a blocking tool installed on devices. Its role is to prevent access to gambling websites and applications through the devices covered by the software. A site described as a “non-Gamban casino” is therefore being described in relation to that barrier: the site may remain reachable if it is not blocked by Gamban, or if gambling takes place through a device on which Gamban is not operating.

Reachability is a thin fact. It says nothing about suitability.

Gamban is not a gambling licence

The wording can make a casino sound as though it belongs to a recognisable class, rather like a licensed casino or a member of a formal scheme. It does not. There is no UK licence called a “Gamban licence”, and “without Gamban” is not a regulatory label used by the Gambling Commission.

For a remote operator selling gambling to customers in Great Britain, the relevant legal question is whether it holds the required licence from the UK Gambling Commission. The Gambling Act 2005 governs gambling in England, Wales and Scotland, while Northern Ireland has a separate legal position. A technical blocking service does not replace that framework.

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This is why phrases such as “UK casinos not on Gamban” can be misleading when treated as a recommendation. They may refer to a site that is not filtered by Gamban, rather than to a casino approved by a British regulator. “No Gamban” describes the absence of one protective barrier. It does not confirm the presence of another.

The same applies to expressions such as “casinos without Gamban” or “non-Gamban casinos UK”. They are useful only if understood narrowly. They identify a relationship between a website and a blocking service, not a class of safer gambling businesses.

A device barrier is not an account exclusion

Gamban operates at the level of access through a device. GAMSTOP operates at the level of online gambling accounts with participating licensed operators. These arrangements can sit alongside one another, but they should not be confused.

GAMSTOP is the national online self-exclusion scheme for Great Britain. It is a multi-operator scheme covering participating licensed online gambling websites and apps. Once a person registers, the scheme is designed to prevent access to current gambling accounts and the creation of new ones with the online operators covered by it.

The Gambling Commission made participation compulsory for online operators from 31 March 2020. Since that requirement took effect, every regulated online casino in the UK has been required to block players who are self-excluded through GAMSTOP. That obligation belongs to the licensed operator and the scheme; it is not a function of whether Gamban happens to block the website on a particular device.

The difference can be set out plainly:

• Gamban is a device-level blocking service.
• GAMSTOP is a multi-operator online self-exclusion scheme.
• Gamban concerns whether gambling content can be accessed through covered devices.
• GAMSTOP concerns whether participating licensed gambling businesses may provide online gambling access to a self-excluded person.
• Neither expression, by itself, proves that a website is a lawful UK casino.

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A person may have Gamban installed without being registered with GAMSTOP. Another person may be registered with GAMSTOP without having Gamban on every device used to reach the internet. The two measures can reinforce one another, but one should not be treated as evidence that the other is active.

Why the wording attracts confusion

The language of technology has a quiet talent for making a barrier sound like a market. “Not on Gamban” suggests that websites have opted into, or out of, a shared catalogue. In practice, the important question is more limited: whether Gamban blocks the relevant gambling content in the circumstances in which access is attempted.

That can make phrases such as “best casinos not on Gamban” especially unstable. “Best” would require a comparison based on matters such as licensing, complaints handling, account controls and the treatment of self-excluded customers. The phrase “not on Gamban” supplies none of that information. It supplies only a statement about one blocking arrangement, and even that statement should be checked against the actual device and software status rather than assumed from a site’s marketing language.

The same caution applies to “casinos not on Gamban 2026”. A date does not turn a technical description into a regulatory status. Websites change ownership, domains, products and access arrangements. Gamban’s coverage may also depend on the software and device concerned. A current-sounding label can therefore conceal a very old question: what exactly is blocked, where, and by which measure?

The short version is less impressive, but more accurate: access is not approval.

The self-exclusion context

The phrase becomes more serious when it appears alongside self-exclusion. Self-exclusion is a formal agreement with a gambling business or scheme to prevent gambling access for a set period. It is not merely a preference in an account menu. A gambling business must close the self-excluded customer’s account, return funds held in it and remove the person’s details from marketing databases after the agreement is made. It must also take reasonable steps to prevent that customer from gambling.

GAMSTOP extends this protection across participating licensed online gambling operators rather than leaving the person to contact each business separately. That is the reason its scope matters when a person is considering a site described as outside Gamban. A website’s relationship with Gamban does not decide whether an existing self-exclusion applies.

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Opening another account elsewhere to get around an exclusion is not a harmless technical workaround. It may breach the terms of the self-exclusion and undermine the purpose of the agreement. A person who has excluded themselves should not treat a site that remains reachable through a device as an invitation to continue gambling there.

This is also why a casino’s ability to load on a phone, tablet or computer cannot be read as proof that it is available to a self-excluded player in any legitimate sense. Access and permission are different things. The first may be a matter of software. The second may be governed by an exclusion agreement and the operator’s legal duties.

What the label can and cannot establish

A description such as “online casinos not on Gamban” can establish, at most, that the subject concerns websites not blocked by a particular service. It cannot establish:

• that the operator holds a UK Gambling Commission licence;
• that the site is covered by British consumer-protection rules;
• that the operator will accept or reject a self-excluded customer correctly;
• that gambling there is compatible with an existing self-exclusion;
• that the site is safer than one blocked by Gamban;
• or that the site belongs to a recognised group of UK casinos.

For British gambling, the legal status of the operator remains separate from the operation of a device blocker. The Gambling Commission’s licensing system and GAMSTOP’s self-exclusion function are not interchangeable with Gamban. A website can be technically reachable and still be unsuitable, unlawful for the market, or inconsistent with a person’s formal exclusion.

That is the point hidden by the neatness of the phrase. “Not on Gamban” sounds like a destination. In reality, it describes one missing barrier.

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Non-GAMSTOP Sites and the Limits of an Exclusion

GAMSTOP and Gamban act at different points in the gambling journey. GAMSTOP is a formal self-exclusion scheme for online gambling with UK-licensed operators. Gamban is software installed on a device to block access to gambling websites and applications. A casino that is not affected by Gamban is therefore not automatically a casino outside GAMSTOP, and a casino outside GAMSTOP is not automatically invisible to Gamban.

That distinction matters because the phrase “non-GAMSTOP casino” describes one regulatory relationship, while “casino not on Gamban” describes a technical one. They can overlap, but they are not interchangeable labels.

What a non-GAMSTOP casino means

GAMSTOP allows a person to exclude themselves from UK-licensed online casinos through one central scheme. Once registered, the person is blocked from existing gambling accounts and from opening new ones with online gambling operators covered by the scheme. The exclusion applies across the participating licensed network rather than to one selected website.

In practical terms, a person who has registered with GAMSTOP cannot simply move from one UK-licensed casino to another. The point of a multi-operator scheme is to close that familiar side door. The system is designed around the operator’s licence and participation in the scheme, not around the appearance of a particular website or the game catalogue displayed on it.

A non-GAMSTOP site sits outside that participating network. That does not turn it into a safe alternative, and it does not cancel the exclusion. It only means that the site is not covered by the same central block. The language can make this sound like a technical gap in a fence. For someone who has chosen self-exclusion, it is more accurately a place where the fence may not reach.

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GAMSTOP registration blocks access to all UKGC-licensed gambling platforms for the selected fixed period. During that period, self-excluded customers are to be refused service by the websites and venues from which they excluded themselves. Opening an account with another operator is not a legitimate way around the arrangement.

What “not on Gamban” means

Gamban works differently. Its purpose is to prevent access from a device to gambling websites and apps that the software identifies and blocks. A website described as a “no Gamban casino” is simply one that the blocking software does not prevent from being reached, whether because of how the site is identified, how the device is configured, or how the service changes over time.

That description says nothing by itself about GAMSTOP. A site may be outside Gamban’s blocking action but still be part of the UK-licensed network covered by GAMSTOP. Another site may sit outside both arrangements. Conversely, a website that is not in a person’s GAMSTOP coverage is not necessarily accessible from a device running Gamban.

The two systems answer different questions:

• GAMSTOP: is the gambling operator covered by the person’s online self-exclusion?
• Gamban: can the device reach the website or app?
• A non-GAMSTOP casino: is the site outside the participating licensed network covered by GAMSTOP?
• A non-Gamban casino: is the site not blocked by Gamban on that device?

Treating these as synonyms turns a safety measure into a vocabulary problem. The vocabulary is worth getting right.

Why an exclusion can still be breached

Self-exclusion is a formal decision not to gamble through the businesses covered by the agreement. Its purpose is not merely to make a familiar account inconvenient to access. It is meant to create a firm boundary between the excluded person and gambling services.

A person who has excluded themselves from UK-licensed online gambling through GAMSTOP may still find a site described as a non-GAMSTOP casino. Using that site can conflict with the purpose and terms of the existing exclusion, even if the site is technically outside the scheme. The fact that registration is possible elsewhere does not make the gambling compatible with the decision already made.

This is especially important when a search for a non-Gamban casino begins with the intention of defeating a block. A device-level barrier and a formal self-exclusion are separate protections, but bypassing one does not erase the other. Nor does a site’s willingness to accept an account prove that gambling there is appropriate for someone who has self-excluded.

The responsible response is not to open another account elsewhere to work around an exclusion. A person who has chosen GAMSTOP should treat the exclusion as applying to their decision to stop gambling, not merely to the particular websites that happen to be covered by the scheme. Non-GAMSTOP access can undermine that boundary.

The operator’s position

The legal and operational duties attached to a UK-licensed operator are not the same as the position of a site outside the UK-licensed network. UK-licensed gambling businesses participate in the arrangements that cover self-excluded customers, and a customer excluded through GAMSTOP is blocked from the covered online platforms for the selected period.

That does not mean every website encountered under the label “non-GAMSTOP casino sites” belongs to one clearly defined category. The label may be used for sites outside the scheme, sites outside the UK licensing system, or simply sites that a particular review describes as available without a GAMSTOP check. Those are different situations, not interchangeable badges of access.

A site being reachable is therefore weak evidence. It does not establish that the site is covered by a formal exclusion, that it will honour a person’s existing self-exclusion, or that it offers the safeguards associated with the UK-licensed network. It establishes only that an account page, game page, or payment page may be visible.

That is a narrow fact dressed up as a solution.

GAMSTOP is not a Gamban setting

GAMSTOP registration and Gamban installation should not be treated as duplicate switches. GAMSTOP concerns access to current accounts and the creation of new accounts with covered online gambling operators. Gamban concerns access through a device. One is tied to a self-exclusion record; the other is tied to blocking software.

This explains why searches for slots or casinos unaffected by Gamban can lead to material about non-GAMSTOP sites, even though the terms describe different things. Both phrases point towards access outside a barrier, but the barrier may be technical in one case and contractual or regulatory in the other.

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For a person already excluded, that difference should make the warning sharper, not softer. Finding non-Gamban slots does not undo a GAMSTOP registration. Finding a non-GAMSTOP casino does not create permission to gamble. And discovering that a website is not blocked is not evidence that the original exclusion has ended.

The practical boundary remains simple: an existing self-exclusion should not be defeated by moving to another account, another site, or another device. If gambling is likely to occur in several places, exclusion needs to be considered across those places rather than used as a puzzle about which doorway remains open.

Why a “Best” Non-GAMSTOP List Would Be Misleading

A request for the best non-GAMSTOP casinos sounds like an ordinary comparison. One site might appear to offer better games, another a smoother registration process, and a third a wider choice of payment methods. That language belongs to shopping: compare the features, select the most attractive option, and move on.

Self-exclusion belongs to an entirely different category. It is not a product preference or a filter for finding a more suitable gambling website. It is a formal agreement under which a person asks a gambling business to stop accepting their bets for a set period. The purpose is not to improve the gambling experience, but to interrupt it.

That distinction makes a ranked list of non-GAMSTOP casinos particularly misleading. A ranking would turn access into a quality mark. The word “best” could suggest that a site is preferable because it remains available after a person has tried to exclude themselves elsewhere. Availability is not evidence of safety, fairness or suitability. It may simply mean that a particular barrier does not apply in that place.

Choosing a site is not the same as excluding gambling

A gambling business can provide information about its games, account conditions and safer-gambling tools. Those details may help someone decide whether to use that business in ordinary circumstances. They do not replace a self-exclusion agreement.

Self-exclusion from a single gambling business is possible, and that agreement concerns the relationship with that business. Once it has been made, the customer is expected not to gamble there for the selected period. The responsibility does not disappear because another website is easier to access, or because its branding gives the impression of being separate from the original decision.

This is where the idea of a Gamban-free casino becomes especially slippery. A device-level barrier and a gambling company’s self-exclusion are different arrangements, but neither creates a sensible basis for recommending another gambling account to someone attempting to stop. Opening an account elsewhere to get around an exclusion turns a protective measure into an obstacle course. The language may sound technical; the result is not.

Self-exclusion is a commitment not to gamble, and the person who makes it remains responsible for observing that commitment. Gambling businesses must take reasonable steps to prevent a self-excluded customer from gambling, but the arrangement is not an invitation to test the edges of the system elsewhere.

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Why a list would create the wrong comparison

A conventional casino comparison might assess the range of games, account features or the clarity of a website. A list of non-GAMSTOP online casinos would add a more troubling criterion: whether a protective exclusion does not reach the site. That is not a neutral characteristic. For someone who has chosen self-exclusion, it can be precisely the reason the site is being considered.

The label “best” would therefore conceal the most important question. The issue is not which operator is most attractive, but whether gambling remains consistent with the exclusion already made. A polished interface cannot answer that. Neither can a long game catalogue or an account-opening process. A tempting doorway is still a doorway.

There is also a practical difference between selecting one gambling business and attempting to escape a formal restriction. In the first case, the decision concerns where to gamble. In the second, the central decision has already been made: gambling is to be avoided for the agreed period. Treating the two situations as interchangeable gives consumer language to a problem of self-control and access.

The meaning of “best” changes here

For an ordinary entertainment purchase, “best” may mean the most convenient or enjoyable option. In the context of self-exclusion, the more useful standard is whether gambling opportunities have been reduced rather than multiplied. A list that rewards continued access points in the opposite direction.

That does not make every person searching for non-GAMSTOP casinos identical. Some may be trying to understand terminology, while others may be looking for a gambling site after excluding themselves from a particular business. The wording alone cannot reveal the circumstances. It can, however, conceal the risk: a recommendation may be read as permission to bypass a formal agreement.

A responsible account of the subject must keep those categories separate. Site selection is a commercial choice. Self-exclusion is a protective commitment. Blurring them produces a list that appears helpful while making the barrier easier to disregard.

The neat ranking is the wrong tool.

Slots Outside Gamban: Access Is Not a Recommendation

The phrase “slots outside Gamban” sounds more definite than it is. It does not describe a recognised class of games, a quality mark, or a special type of British casino. It describes an access question: whether Gamban’s blocking software prevents a particular gambling website or app from loading on the device where it has been installed.

That distinction matters. A slot not stopped by Gamban has not thereby been assessed as suitable, fair, safe or appropriate. The absence of a block is a technical condition, not an endorsement. A door that has not been locked is not a recommendation to walk through it.

What Gamban can and cannot tell anyone about a slot

Gamban is concerned with access at device level. It is not a catalogue of games, a testing laboratory or a substitute for the rules applying to gambling operators. A title may be unavailable because of Gamban’s filtering, or it may remain visible because the relevant website or application is not blocked on that device. Neither outcome establishes anything about the game’s design or the operator behind it.

The same applies to casino websites not blocked by Gamban. The phrase may cover a licensed British operator, an offshore website, or a page whose status is unclear. It is therefore too broad to function as a meaningful description of a casino. The technology answers one narrow question; it does not answer the questions that follow:

• who operates the site;
• whether the operator holds the licence required to serve the British market;
• which gambling rules apply;
• what consumer protections are available;
• whether the account can be closed properly;
• how complaints are handled.

For real-money online gambling in Britain, the legal position is not created by Gamban’s filter. Operators selling remote gambling to people in England, Scotland and Wales must hold the relevant licence from the UK Gambling Commission. Online gambling is legal for adults aged 18 or over where the operator holds that licence. Offshore casinos sit outside the UKGC regulatory system; their being reachable does not turn them into British-licensed casinos.

This is an unglamorous distinction, but an important one.

British rules still apply to licensed online slots

A British-licensed online slot is not left to invent its own rhythm. The regulatory framework places specific boundaries around how such games operate. Autoplay is banned for online slots in Britain, so a player cannot set spins running automatically and let the game continue without each spin being initiated in the permitted way.

Each online slot spin must also last at least 2.5 seconds. That requirement concerns the duration of the game cycle, not a promise about how long a session will feel. A slower spin does not make gambling harmless; it simply reflects one rule intended to prevent excessively rapid play.

Stake limits apply as well. The maximum stake per game cycle is £5 for customers aged 25 and over, while customers aged 18 to 24 face a £2 maximum. The £5 limit for all adults came into effect on 9 April 2025. These limits are part of the conditions governing licensed British online slots, not features supplied by Gamban.

The operator must verify a customer’s age before allowing deposits into a gambling account. Age checks are therefore a condition of opening the financial door, not an optional courtesy after play has begun. A website that presents itself as available to British adults still has to meet the applicable legal requirements if it is serving the British market under a UKGC licence.

Financial controls are part of the account

Licensed remote operators must prompt new customers to set a financial limit before the first deposit. They must also make account-level limit controls accessible. These tools are intended to place a boundary around gambling expenditure before money starts moving, rather than leaving every decision to the moment when a balance is already being spent.

That does not mean a financial limit is a guarantee against harm. It is a control within the account. Gamban operates at the device level; the operator’s limit operates within the gambling account. They address different points in the chain, and one does not replace the other.

The payment rules add another boundary. Remote gambling operators cannot accept credit-card payments for gambling, including credit-card funding routed through a money service business. They also cannot accept wallet payments where the wallet allows credit-card funds to be used for gambling. A payment method that looks like an ordinary wallet does not escape the rule if credit is still the source of the money.

These restrictions are easy to mistake for signs that a gambling product is safe. They are not. Regulation can set conditions for operation without removing the risks inherent in gambling. The existence of a limit, an age check or a ban on autoplay should not be turned into a sales line.

The difference between access and suitability

A request for the “best” slots not blocked by Gamban often combines two separate wishes. One concerns whether a game can be reached on a particular device. The other asks for a judgement about quality or desirability. Gamban can only be relevant to the first.

There is no reliable ranking hidden inside the phrase “not blocked”. A slot may be outside Gamban’s blocking coverage and still be unsuitable for a person who has installed Gamban to prevent gambling. In that situation, technical access is precisely the problem the blocker was meant to reduce. Finding another site or another game would not resolve the reason for installing the software.

Opening another account elsewhere to get around an exclusion is not a safe solution. A self-exclusion is a formal decision not to gamble, and using an unblocked route to continue gambling can breach its terms. The fact that a website loads does not cancel that decision. It only shows that the technical barrier has not done all the work.

Where gambling urges persist, additional barriers and support are more relevant than a list of games. Gamban may be one part of a wider arrangement, but it cannot decide whether a particular gambling opportunity is lawful for the operator, appropriate for the person, or consistent with an existing exclusion.

Gamban and GAMSTOP are different kinds of barrier

Gamban and GAMSTOP are often placed beside one another because both appear in discussions about avoiding gambling, but they operate differently. Gamban blocks gambling access on devices where its software is active. GAMSTOP is a multi-operator self-exclusion scheme covering participating licensed online gambling websites and apps.

Participation in GAMSTOP became compulsory for online operators from 31 March 2020. That requirement means the scheme is not merely a private preference adopted by a few businesses within the licensed market. It is part of the system through which participating licensed online gambling services prevent registered customers from accessing their accounts or creating new ones.

The distinction remains important when a site is described as “not on Gamban”. A site that Gamban does not block is not necessarily outside GAMSTOP, and a site outside GAMSTOP is not necessarily outside Gamban’s device-level filtering. They are separate systems with separate purposes. Treating them as interchangeable creates the impression that an unblocked website has somehow been cleared for use. It has not.

Nor does the word “slots” narrow the issue. A slot remains a gambling product whether it is found through a mobile application, a desktop website or another online route. The relevant protections depend on the operator and the applicable framework, not on the fact that the game has been described in a search result as a slot that Gamban does not stop.

What a responsible assessment can actually cover

A sober assessment of an online slot or casino site needs to begin somewhere other than the Gamban question. For a licensed British operator, the relevant points include:

1. Licensing status — whether the operator holds the required UK Gambling Commission licence for the service offered to British customers.
2. Age verification — whether age is checked before deposits are permitted.
3. Financial controls — whether the new customer is prompted to set a financial limit before the first deposit and can reach the account’s limit tools.
4. Game controls — whether online slots comply with the ban on autoplay and the minimum 2.5-second spin duration.
5. Payment restrictions — whether credit cards, credit-funded money-service routes and credit-funded wallet payments are excluded as required.
6. Complaints access — whether the UKGC-licensed casino provides an internal complaints process and access to an approved Alternative Dispute Resolution service.
7. Self-exclusion tools — whether the operator provides the responsible gambling controls required of UK-licensed casinos.

None of these points converts a slot into a recommendation. They describe obligations and available safeguards within the licensed British environment. They also show why “not blocked by Gamban” is too thin a basis for choosing a gambling product.

A title may be entertaining to some players and harmful to others. A site may comply with formal requirements while still being a poor choice for someone who has decided to stop gambling. The technical availability of a game cannot settle that human question.

When an unblocked slot is a warning sign

For someone who installed Gamban as part of an effort to stop gambling, an unblocked slot should be treated as evidence that another route may still be open, not as an invitation to explore. The appropriate response is not to open an account elsewhere or test more websites. It is to strengthen the exclusion across every place where gambling might otherwise continue.

Licensed online operators must provide self-exclusion tools, and gambling businesses are required to take reasonable protective measures once a customer has excluded themselves. That responsibility belongs to the business, but the exclusion is also a formal commitment by the person who makes it. Seeking out a site that remains accessible can conflict with both sides of that arrangement.

GAMSTOP covers participating licensed online operators through one multi-operator scheme, while individual gambling businesses provide their own account-level routes. Device blocking, operator-level exclusion and wider support therefore belong to different layers. A gap in one layer should not be mistaken for permission to gamble through it.

The most honest description of slots outside Gamban is consequently a narrow one: they may be technically reachable on a device where Gamban does not block them. That fact says nothing about their quality, legality, suitability or safety. British rules govern licensed operators, financial controls limit certain account and payment practices, and self-exclusion remains a barrier that should not be deliberately bypassed.

Access is not approval.

Self-Exclusion Works Across More Than One Door

A self-exclusion is tied to the places covered by the agreement. That detail matters because gambling does not arrive through a single entrance. An online casino, a betting shop, a land-based casino and an arcade may each require a separate request, unless a multi-operator scheme applies.

For online gambling, the broadest route is GAMSTOP. A person registers with the scheme, provides personal details so their identity can be confirmed, chooses the exclusion duration and receives confirmation. One request then applies across the online gambling operators covered by GAMSTOP. It is designed for people who want to exclude themselves from online gambling rather than negotiate separately with each website.

A narrower route is available through an individual operator. The casino or gambling website should provide a Responsible Gambling or Safer Gambling page explaining how to self-exclude. If those instructions cannot be found, customer services can be contacted. The process still involves registering the request, confirming identity and receiving confirmation of the arrangement.

That distinction is important when someone is looking for a casino without Gamban or for sites that remain accessible on a device. A blocking tool and a self-exclusion agreement do different jobs. A blocker may restrict access on a device; self-exclusion is an undertaking involving the gambling business. Neither makes it sensible to open another account elsewhere to get around an exclusion. The proper response to a temptation that has moved beyond one blocked website is to extend the exclusion, not to treat the new doorway as permission.

Land-based gambling requires its own practical step. To exclude from one arcade, betting shop or casino, the person can attend the venue and speak to the manager or another member of staff. Identification photographs may be requested as part of the arrangement, and keeping a copy of the completed form preserves a record of what was agreed. For a casino, the customer service desk is the place to request self-exclusion.

The pattern is simple:

• online gambling across participating operators: register with GAMSTOP;
• one online casino or app: use its Responsible Gambling or Safer Gambling route, or contact customer services;
• one physical venue: speak to the manager or a staff member at that venue;
• several separate places of temptation: make sure each relevant route has been covered.

Self-exclusion involves more than pressing a button. The identity details confirm who is being excluded, the chosen duration defines the agreement, and the confirmation shows that the request has been recorded. A gambling business must offer self-exclusion by law, and once an agreement is made, it must close the customer’s account, return funds held in it and remove the customer’s details from marketing databases. It must also take reasonable steps to prevent that person from gambling with the business.

Those duties do not turn one exclusion into a universal pass across every gambling setting. A person who has excluded from one website may still need to act separately for another operator or for a physical venue. The sensible rule is therefore wider than the narrowest form: exclude from every place where gambling may become tempting.

More than one door, then. One agreement may cover a network, while another covers a single business. The point is not to discover which entrance remains open. It is to close the relevant ones deliberately.

Responsible Gambling

Created by the "Casino not on Gamstop" editorial team.